Customer service representative, virtual assistant

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

April 20th, 2024 (5 days ago)

Member Since

April 8th, 2016

Profile Description

I am an experienced professional with over 8 years of customer service experience, specifically in the Internet service provider industry in the United States. Throughout my career, I have handled both inbound and outbound calls, ensuring exceptional customer service and resolving various customer inquiries and concerns.
In addition to my call center background, I have also ventured into freelance work as an order and fulfillment Virtual Assistant for an Amazon seller client. This role allowed me to develop my organizational and time management skills while ensuring seamless order processing and customer satisfaction.
Furthermore, I have a background in teaching English as a Second Language (ESL) to Chinese and Taiwanese students. This experience has enhanced my communication skills and adaptability in catering to diverse learning needs.
Recently, I served as a credit repair manager, assisting clients in effectively managing their credit scores and financial well-being. This role required strong attention to detail, analytical skills, and the ability to guide clients through the credit repair process.
With my combined experience in call center operations, order fulfillment, ESL teaching, and credit repair management, I bring a versatile skill set to any role. I am a dedicated professional who is committed to delivering excellent customer service, problem-solving, and achieving client satisfaction.