0ddf019 c2b4 80984de

Social Media Marketing Specialist| Virtual/Admin Support

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 45,000.00/month
( $877 USD )
EDUCATIONAL ATTAINMENT
AB Sociology (MSU-GSC)
AVAILABILITY
30 hrs/wk
( $6.76 USD/hr )
EXPERIENCE OVERVIEW
8+ yrs Experience in BPO Industry (Technical Support, Workforce RTA, Account/Risk Specialist) Please see my resume: https://drive.google.com/file/d/1c5XyeAftR2IoqX1dcfrIPESyd_MlqNS4
BASIC INFORMATION
Age:
30
Gender:
Female
Location:
DAVAO CITY, DAVAO DEL SUR
Tests Taken:
IQ
Score:  125

DISC
Dominance:18
Influence:7
Steadiness:38
Compliance:38

English
 C2(Advanced/Mastery)
Last Active:
2022-04-06
Member Since:
2016-04-05
SKILL SUMMARY

Customer Service, Admin Support, Technical Support, Email Management, Data Entry, Virtual Assistant, Account Specialist,  Data Analyst, Workforce Analyst

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Excel
  • Research
  • Speaking
  • Translation
  • Writing
  • Lead Generation
  • Google analytics
  • Graphics Editing
  • Video Editing
  • Desktop Applications
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have been working as a technical Support/Virtual Assistant for the last two years.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

Since I started my career in 2013, my English speaking skills has been developed. I have been working to mostly clients from US and UK.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

Most of my work experiences are with customer support environment and I may not have directly trained for writing/blogging, I believe that I have the relevant skill that may help me succeed in other roles.

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Email Marketing
  • Lead Generation
  • Sales Representative
  • SEO

Webmaster
SKILL RATING
  • Google analytics
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • 3D Modeling
  • Autocad
  • Graphics Editing
  • Shirt Design
  • Video Editing

Software Development / Programming
SKILL RATING
  • Desktop Applications

Finance & Management
SKILL RATING
  • Inventory Management
  • Investment Researching
  • Strategic Planning

Customer Service & Admin Support
EXPERIENCE

I started my career in customer support environment and I learned lots of skills along the way. I understand how important that you make a connection to your customer and have an active listening skills for better customer experience.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Project Management
EXPERIENCE

My longest work experience by far was with Workforce management where the main task is to monitor agent's break schedules, adherence and ensuring the service level is being met. My critical thinking skills have been fully trained which allows me to perform other roles.

SKILL RATING
  • Other Project Management

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