I am capable of working with little to no supervision. I have eight years of customer service experience, three years spent abroad, and 6 years working in bpo/wfh setup. I am able to respond to queries and requests quickly. I type about 60 words per minute and am conversationally fluent in English, and I'm accommodating of the graveyard's work schedule.
Experience: 2 - 5 years
I am an experienced property management professional specializing in long-term rentals. Proficient in AppFolio, Tenant Turner, and Codebox, I handle lease management, tenant relations, rent collection, and maintenance coordination. With a background in financial management and customer service, I excel in resolving tenant concerns, overseeing vendor relations, and ensuring smooth property operations.
Experience: 5 - 10 years
I am someone with a strong foundation in phone support and exceptional customer service skills. I excel in communicating clearly and effectively over the phone, actively listening to customers and building positive rapport with them. My problem-solving skills have enabled me to successfully address complex technical issues, including software troubleshooting and hardware diagnostics. I am patient and empathetic, defusing tense situations and ensuring a positive customer experience. Additionally, I am skilled at time management, handling multiple calls simultaneously while maintaining a high level of attention to detail. I have a proven track record of meeting and exceeding performance metrics, demonstrating my commitment to providing top-tier phone support.
Experience: 1 - 2 years
I am highly proficient in AppFolio, utilizing its powerful features to streamline property management tasks. From tracking tenant information and processing payments to managing maintenance requests and generating reports, I’ve used AppFolio to enhance efficiency and accuracy in every aspect of leasing operations. My expertise includes automating workflows, maintaining up-to-date records, and providing detailed insights for property owners, ensuring smooth, transparent management of both residential and commercial properties.
Experience: 1 - 2 years
I excel in lead generation through a combination of strategic cold calling, effective networking, and targeted follow-up techniques. I have a knack for identifying potential clients, building rapport quickly, and converting leads into loyal customers. My experience with CRM tools, such as AppFolio, allows me to track and manage leads efficiently, ensuring no opportunity is missed. I thrive in high-energy environments, always focused on generating quality leads that contribute to business growth
Experience: 5 - 10 years
I excel at managing time and prioritizing tasks to ensure deadlines are met and operations run smoothly. My organizational skills help me efficiently handle multiple responsibilities while maintaining high standards of service.
Experience: 5 - 10 years
I’m skilled at multitasking, handling multiple tasks at once without sacrificing quality. Whether it’s tenant inquiries, maintenance coordination, or admin work, I stay organized and efficient to keep everything running smoothly.
Experience: 2 - 5 years
I excel in email support, providing professional and efficient customer service through clear communication and prompt responses. With experience in tenant inquiries, lease management, and record-keeping, I ensure accuracy and timely resolutions. My ability to multitask and prioritize allows me to handle high email volumes while maintaining quality service.
Experience: 2 - 5 years
As a virtual assistant, I excel in managing schedules, handling emails, conducting research, and organizing tasks to ensure smooth operations. With strong attention to detail and adaptability, I provide efficient, reliable support to help professionals stay on track.
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