Current Employment Status:
Hired Full Time on Oct 17, 2019

009 0d0b998e fd2d804418c9

Phone, Chat and Email Support

99 ID PROOF
Verified
Timeproof:
contact
background check
mark as hired
EXPECTED SALARY
Php 45,000.00 - 50,000.00/month
( $810 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $4.68 - $5.2 USD/hr )
EXPERIENCE OVERVIEW
9 years in Customer Support (Chat, Email and Text Support)
BASIC INFORMATION
Age:
33
Gender:
Female
Location:
Davao City, Davao del Sur
Tests Taken:
IQ
Score:  118

DISC
Dominance:28
Influence:7
Steadiness:42
Compliance:23

English
 C2(Advanced/Mastery)
Last Active:
October 28th, 2022 (30 days ago)
Member Since:
March 18th, 2016
SKILL SUMMARY



I have been providing world-class customer service since September 2013 and had worked as a phone, live chat, and email support. I have served a number of clients already - from telecommunication service providers to e-commerce websites. 
I also have a bit of experience with eBay and Amazon. I am well familiar with Zendesk, Slack, Salesmsg, ShipStation, Intercom, Groove, InfusionSoft, Google Analytics, Amazon Seller Central and Magento. 
My winning factor is that I am a very determined person. I always make sure to provide my 100% for each task I am assigned and I am confident that I can work very well with minimal supervision. 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Research
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have experienced working as a Digital Marketing Assistant.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Research

English
EXPERIENCE

I have worked as a part-time Home-based Online ESL Tutor since January 2017 and had been teaching Japanese students.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Webmaster
EXPERIENCE

I have been serving as a Virtual Assistant/Customer Support of a Software Company providing an e-Commerce platform. I am somehow familiar with how to do basic setting up of an e-Commerce store.

SKILL RATING
  • Ecommerce / Shopping Carts

Customer Service & Admin Support
EXPERIENCE

I have been working as a Customer Support Representative since September 2013. I have served multiple clients ranging from telecommunication service providers to e-Commerce platforms. I have worked as a Phone, Live Chat and Email support.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »