Strengths:
* Verbal and Written English
* Provide customer support
* Knowledgeable in using tools such as;
Shopify, Amazon Seller Central, Klaviyo, Slack, Asana, Aircall * Product Research
Experience: 2 - 5 years
I've worked as a supervisor and managing customer support agents on a day to day basis. My responsibilities are checking call and email quality, do daily, weekly & monthly report for AHT, CSAT, Refunds, Replacements & Disputes/Chargebacks. I also do coaching and training for new hires.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.