Maricris

Experienced Customer Service / Technical Support Representat

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Overview

Looking for part-time work (4 hours/day)

at $12.00/hour ($1,056.00/month)

Bachelors degree

Last Active

March 23rd, 2024 (6 days ago)

Member Since

March 12th, 2016

Profile Description

I have been working as a Technical Support Representative for an Internet Service Provider for more that four years. It was were I learned the Basic Internet Troubleshooting, Wireless Setup and Best Customer Service. I was also a Technical and installation support for an accounting software for 3 years. I support initial Installation and making sure that our Software will not go in conflict with the latest updates from Microsoft. I also did Multi-User Environment, Wireless Setup and even on Parallel Setup. For my last 2 years in the BPO industry was as a Customer Service Representative after the previous account was closed. I handled credit card inquiries to customers. I also handled Chat and Email Support from time to time.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: Less than 6 months

Office and Administration » Personal Assistant

Experience: Less than 6 months

Other Skills

Real Estate » Marketing

Experience: Less than 6 months

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 51
Influence: 34
Steadiness: 7
Compliance: 7
English
C2(Advanced/Mastery)
Uploaded ID
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