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Rockstar VA / Customer Service Diva / Credit Repair Manager

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EXPECTED SALARY
Php 55,000.00/month
( $956 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $5.53 USD/hr )
EXPERIENCE OVERVIEW
5 years in Customer Service, 4 years in Admin Assistance, 3 years in Social Media Marketing and Appointment Setting
BASIC INFORMATION
Age:
32
Gender:
Female
Location:
Cainta, Rizal
Tests Taken:
IQ
Score:  109

DISC
Dominance:34
Influence:31
Steadiness:24
Compliance:10

English
 C2(Advanced/Mastery)
Last Active:
September 15th, 2022 (15 days ago)
Member Since:
March 11th, 2016
SKILL SUMMARY

Managing a Facebook Page that has more than 73,000 followers (Organic) and a Facebook Group Community.Experience in Appointment Setting and Cold Calling for more than 3 years (Real Estate and Insurance).4 years experience as a Virtual Assistant in different business niche. Worked as a Virtual Assistant in a Recruitment Firm in the US where my main responsibility includes Email Marketing, Lead Generation and conducting Interviews.Worked as a Customer Service in an E-Commerce Store where my tasks include processing orders, exchange and returns, providing tracking information and responding to customer's emails. Motivated problem solver with superior customer relations skills. Highly results-oriented individual with over 5 years of experience in customer service.Works efficiently to solve customer problems while remaining cool under pressure.I have 3 years of experience in the Credit Repair Industry as a Client Service Manager where I handled Billing, Client Services and Case Reviews. 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Excel
  • Personal Assistant
  • Research
  • Travel Planning
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 6 months experienced as a Virtual Assistant for a Real Estate Investor.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

English is my second language and I am using it everyday.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Customer Service & Admin Support
EXPERIENCE

More than 5 years of Customer Service and Technical Support experience. Handled phone and chat support.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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