Current Employment Status:
Hired Part Time on Sep 3, 2022

9400f0 d ce910b488d8d2

Customer Serice Representative / Law Office Assistant

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EXPECTED SALARY
Php 60,000.00/month
( $1,042 USD )
EDUCATIONAL ATTAINMENT
Not Specified
AVAILABILITY
40 hrs/wk
( $6.02 USD/hr )
EXPERIENCE OVERVIEW
I've been in the contact center industry as a customer service representative for 5 years now and an assistant in a law office for 1 year and 7 months. I handled accounts like Amazon, Wish and DoorDash.As an assistant and customer service representative,
BASIC INFORMATION
Age:
28
Gender:
Male
Location:
Angeles City, Pampanga
Tests Taken:
IQ
Score:  129

DISC
Dominance:17
Influence:44
Steadiness:34
Compliance:5

English
 C2(Advanced/Mastery)
Last Active:
October 4th, 2022 (yesterday)
Member Since:
March 10th, 2016
SKILL SUMMARY

I help source and develop relationships with business owners and real estate agents who are interested in partnering with our company to market their brand and I help them build unique systems to increase closing by 3-5 per month.
I've been in the contact center industry for 8 years as an administrative assistant and customer service representative. I handled accounts like Amazon, Wish, DoorDash, LeadFuze, Audate Media, Solar Link and Real Estate.
As an assistant and customer service representative, I was exposed to people and learned to handle clients and customers properly, I can perform multiple tasks like cold calling, appointment setting, social media marketing, calendar management, CRM management, video and photo editing, chats, emails, data encoding, answering customers' questions, inquiries and requests, inbound calls, outbound calls and stuff.
I worked with widely used business tools like Salesforce, Apex, Trello, Pipedrive, Monday CRM, GoHighLevel, Asana, HubSpot, Adobe video and photo editing tools, XenCall, Mojo, Vonage, Canva, Wordpress, Hootsuite, Five9, Dispatch, Amazon Web Services (AWS), Microsoft Office tools, Google tools and others.
I've enrolled in courses specialized in real estate, insurance selling, appointment setting, scheduling, photo editing, web designing, email and social media marketing. Familiarized myself with the tools used to get these tasks done.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Sales Representative
  • Social Media Marketing
  • Telemarketing
  • Recording Audio
  • Video Editing
  • Web page Design
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I help source and develop relationships with business owners and real estate agents who are interested in partnering with our company to market their brand and I help them build unique systems to increase closing by 3-5 per month. As an assistant and customer service representative, I was exposed to people and learned to handle clients and visitors properly, I can perform multiple tasks like answering customers' questions, inquiries and requests, inbound calls, outbound calls, cold calling, chats, emails, scheduling, appointment setting, organizing, and data encoding.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Research
  • Transcription

English
EXPERIENCE

I help source and develop relationships with business owners and real estate agents who are interested in partnering with our company to market their brand and I help them build unique systems to increase closing by 3-5 per month. As an assistant and customer service representative, I was exposed to people and learned to handle clients and visitors properly, I can perform multiple tasks like answering customers' questions, inquiries and requests, inbound calls, outbound calls, cold calling, chats, emails, scheduling, appointment setting, organizing, and data encoding.

SKILL RATING
  • Speaking
  • Translation
  • Writing

Sales and Marketing
EXPERIENCE

I help source and develop relationships with business owners and real estate agents who are interested in partnering with our company to market their brand and I help them build unique systems to increase closing by 3-5 per month. As an assistant and customer service representative, I was exposed to people and learned to handle clients and visitors properly, I can perform multiple tasks like answering customers' questions, inquiries and requests, inbound calls, outbound calls, cold calling, chats, emails, scheduling, appointment setting, organizing, and data encoding.

SKILL RATING
  • Affiliate Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Sales Representative
  • SEO
  • Social Media Marketing
  • Telemarketing

Graphics & Multimedia
EXPERIENCE

I help source and develop relationships with business owners and real estate agents who are interested in partnering with our company to market their brand and I help them build unique systems to increase closing by 3-5 per month.

SKILL RATING
  • Recording Audio
  • Video Editing
  • Web page Design

Software Development / Programming
EXPERIENCE

I help source and develop relationships with business owners and real estate agents who are interested in partnering with our company to market their brand and I help them build unique systems to increase closing by 3-5 per month.

SKILL RATING
  • Desktop Applications

Finance & Management
EXPERIENCE

I help source and develop relationships with business owners and real estate agents who are interested in partnering with our company to market their brand and I help them build unique systems to increase closing by 3-5 per month.

SKILL RATING
  • Inventory Management

Customer Service & Admin Support
EXPERIENCE

I help source and develop relationships with business owners and real estate agents who are interested in partnering with our company to market their brand and I help them build unique systems to increase closing by 3-5 per month. As an assistant and customer service representative, I was exposed to people and learned to handle clients and visitors properly, I can perform multiple tasks like answering customers' questions, inquiries and requests, inbound calls, outbound calls, cold calling, chats, emails, scheduling, appointment setting, organizing, and data encoding.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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