Professional Virtual Assistant (Jill of All Trades)

Overview

Looking for full-time work (8 hours/day)

at $15.00/hour ($2,640.00/month)

Bachelors degree

Last Active

January 22nd, 2024 (88 days ago)

Member Since

March 7th, 2016

Profile Description

I believe that a deep understanding of a client's needs is what makes the work as great as it can be. 

WORK EXPERIENCES

2 years - Office-based job in the BPO (Call Center) industry as a Senior Customer Service Representative handling customer calls and e-mails, and being an HR for people working on Xerox US. 

7 years - Home-based positions as a former Amazon Order Processor, Title Optimizer, eBay Product Finder/Lister, Supplier Researcher, School Admin, Proofreader, Freshdesk Customer Support Agent, HR Recruitment Specialist, Advertising Manager, Social Media Manager, Marketing Manager, Marketing Strategist, and many other more.

SKILLS:

Administrative Tasks
* Excellent English speaking & writing skills
* Computer Literate
* Fast Learner & Worker
* Self-Starter
* Extremely Organized
* Good Researcher & Investigator
* Resourceful, Thinks outside of the box & not afraid to go on an extra mile
* Mastery of Microsoft Office, Google Tools, Google Adwords, Google Analytics, Google Drive & Dropbox
* Mastery of task management software such as Trello, ASANA, Zoho, ClickUp & Monday

Customer Support
* Builds good client, co-worker & customer rapport
* Excellent in handling live chats as well as inbound & outbound calls
* Freshdesk & Gorgias Mastery

Marketing
* Problem-solving skills are unmatchable that I can see things that are needed to get fixed or to be improved in a company that other people are not seeing before making the company more profitable
* Excellent in making planners, tracking sheets, reports & plans
* Creating an excellent & organized digital marketing system & strategy (starting from website enhancement, SEO, content marketing, newsletter, funnel making, social media up to running ads) then execute it perfectly.
* Hubspot, SEO Samba, & Semrush Knowledge

Social Media
* Later
* Tailwind
* Social Media Analytics
* Social Media Ads

Photo Editing & Graphics Making
* Adobe Photoshop
* Adobe Lightroom
* Canva

Video & Sound Editing
* Adobe Premiere Elements
* Filmora
* Audacity

Proofreading & Copywriting
* Mastery of the English language to proofread your documents to perfection
* Kindle Direct Publishing
* Joomla
* Gumroad
* Issuu

Website Making & Editing
* WordPress
* New Kajabi
* Thinkific
* Squarespace
* Shopify
* Wix
* SEO Toaster

Newsletter Making
* Mailchimp
* Klaviyo
* Hubspot

Personal Assistant
* Extremely organized person
* Organizing & scheduling your calendar
* Can communicate with other people effectively with perfect English communication skills, positivity & confidence to represent you

People Handling Mastery
*Can forge strong bonds 
*Can manage & handle people well professionally
*Treats everyone with respect & kindness

Product Sourcing
* Sourcing for profitable items/products
* Title builder mastery

ACHIEVEMENTS:

1. During my time as a Senior Customer Support Representative, I gained consistent monthly awards for finishing the most number of cases.
2. I handled a managerial role being an Advertising Manager for an online magazine company, during my term there, exceeded the monthly advertising sales profit quota.
3. I've been a Social Media Manager at baby clothing dropshipping store, during my time there, we gained lots of profits using my original strategies.
4. At a Software Expertise & Accounting Company in Australia, I started as a Social Media Manager. I told them what's wrong in their strategies and wrote the strategy for them to use so when they implemented the first step from my Digital Marketing Strategy which was Website Enhancement using the website details I wrote, from 0 they gained 7 leads which kept on going up that they rehired me again as a Marketing Manager giving a way for me to complete the whole digital marketing strategy plan and to have everything organized in their company.                                                              5. At a Payroll Company based in the US, as a Marketing Manager, I wrote and implemented the full marketing strategy which led the office to gain maximum results that my boss won an award and gained a lot of clients.