Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors Degree in Computer Engineering
Last Active
March 22nd, 2024 (29 days ago)
Member Since
February 25th, 2016
Profile Description
I have worked in the BPO industry for more than 10 years, with combined specialties in providing both customer and technical support for video editing software and broadcast solutions.
I am also a self-starter and can work on my own with minimal supervision and is a team player and have the "consider it done" mindset.
I also have experience managing a team, worked to ensure we met our KPIs set for the year's performance goals, and would love to work with lots of enthusiastic people around me.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
Has provided customer service support for the last 16 years working in the BPO industry
Customer Support » Technical Support
Experience: 5 - 10 years
Has worked in the Broadcast/IT industry as technical support troubleshooting desktops, laptops and servers (physical and VMs)
Office and Administration » Email Management
Experience: 5 - 10 years
Highly efficient with managing emails
Other Skills
Marketing » CRM » Microsoft Dynamics 365
Experience: 5 - 10 years
Customer Support » Email Support
Experience: 5 - 10 years
Worked as CS support for a good 5 years of my career. Handling licensing issues and installation of software issues.
Software » Software QA Testing
Experience: 2 - 5 years
Worked as an L2 previously and part of the job is to QA / test for bugs depending on customer's issue.
Office and Administration » Travel Planning
Experience: 2 - 5 years
Added this skill as I've planned plenty of personal travels myself.
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Mateo, Rizal
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 32
- Influence: 18
- Steadiness: 35
- Compliance: 15
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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