Experienced Customer Service, handling technical and non technical accounts for US Clients and my best acquired skill is Customer Satisfaction.
Wide background in Point of Sales operations, Hardware including Kiosk Systems, Credit Card Readers, Printers and Scanners - troubleshooting and maintenance for a Software Company operating in Major US Salon and Spa’ chains in the US.
My Customer Service Roles on Consumer Banking, Telecommunications, Internet Service Provider, Hotel and Airline Reservations - Call Center environment, helped me understand how to efficiently handle my Client's time and produce results with minimal supervision.
My background in Electronics and Semiconductor Engineering as a Development Technician helped me understand, create, fix and troubleshoot hardware and software test integrations.
I'm driven by results, conscientious and outgoing, strong work ethics, fast
learner, thinker and can produce results with minimal supervision.
I have over 7 years experience in Customer Service, handling technical and non technical roles for a US Call Center environment and lately has been working as a freelance Tech Support.
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