eCommerce specialist - E-Commerce Specialist is responsible for the following main areas of E-Commerce:
1. Provide top-notch level customer service and support through communication ch
2. Understand the basic features/functions of Insight's e-commerce solutions in order to troubleshoot challenges and setup/update customized solutions. With focus on B2B clients that transact business through electronic transmission from procurements solutions.
3. Work within a team environment to understand ongoing challenges and identify patterns and system improvements needed to enhance solutions.
• Understand website functionality directly and integration points to other systems• Directly contribute and be accountable for percentage of orders transacted via B2B Procurement systems day to day support of account executives and clients. team goals
Self-starter who is motivated to learn, grow and expand knowledge in system integrations
• Understanding and willingness to create and maintain customized client websites through management tools
• The ability to seek and document site issues and identify opportunities for optimization when troubleshooting system solutions
• Lead discussions specific to e-commerce capabilities, benefits and solutions
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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