Results-driven Logistics and Customer Service Specialist with 7+ years of experience supporting transportation, freight coordination, shipment tracking, quoting, dispatch operations, and customer relationship management. Experienced in LTL operations, auto transport coordination, and end-to-end shipment lifecycle management. Strong background in customer support, logistics administration, freight quoting, issue resolution, and maintaining service excellence in fast-paced environments. Proven ability to manage multiple accounts while improving operational efficiency and customer satisfaction.
Key Experience
-LTL Freight & Logistics Coordination – Managed freight quoting, shipment scheduling, dispatch operations, track and trace, and delivery coordination to ensure timely transportation and customer satisfaction.
-Auto Transport Operations – Supported end-to-end vehicle transportation processes including booking, quoting, shipment monitoring, customer updates, and issue resolution.
-Customer Service & Client Support – Delivered high-quality support through phone,
-Dispatch & Shipment Tracking – Coordinated with carriers, drivers, and customers to monitor shipment status and resolve operational issues efficiently.
-Virtual Assistance & Administrative Support – Managed documentation, data entry, reporting, scheduling, and daily operational tasks in fast-paced environments.
-B2B Telemarketing & Relationship Management – Generated leads, engaged decision-makers, and maintained strong professional relationships to support business growth.
-Transportation & Freight Operations – Experienced in logistics workflows, transportation management, and maintaining service performance standards.
Top Skills
Logistics Coordination
LTL Freight Management
Customer Service
Shipment Tracking (Track & Trace)
Dispatching
Freight Quoting
Transportation Operations
CRM Management
Data Entry
B2B Communication
Additional Expertise:
Proven track record in managing logistics and transportation operations
Skilled in quoting, tracking, and dispatching shipments
Strong attention to detail and ability to multitask in a fast-paced environment
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.