Letshiel

Customer Service Representative

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Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Bachelors degree

Last Active

March 16th, 2024 (12 days ago)

Member Since

February 8th, 2016

Profile Description

The support staff you require. Professional, quick learner, innovative, and detail-oriented—these are the skills I have developed with my over 10 years of experience as a customer service specialist, with a focus on soft sales assistance, client retention, and team leadership. I have a track record of successfully managing client interactions, addressing grievances, and hitting sales goals. I am adept at coaching and inspiring teams to provide outstanding customer service while spotting chances for expansion through upselling and cross-selling.

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 5 - 10 years

As a leader in the organization, I have acquired a few competencies that have benefited the business, including but not limited to leadership, creating training materials that include administering trainings, and performing other administrative tasks that are beneficial to the business.

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

I have worked in the global telecommunications, insurance, and property management industries for more than ten years.

Professional Services » Management Services » Property Management

Experience: 1 - 2 years

Expertise managing short-term rental properties; proficient with Guesty, Wheelhouse, and a number of other short-term rental listing websites.

Other Skills

Marketing » Email Marketing

Experience: 1 - 2 years

One of the skill I developed while working for an insurance broker headquartered in the UAE is email marketing.

Professional Services » Management Services » Bpo Operations Management

Experience: 5 - 10 years

More than 5 years experience in a BPO set-up as a Team Lead.

Customer Support » Chat Support

Experience: 5 - 10 years

One of my specialties is providing chat support for customers.

Customer Support » Insurance » Medical Insurance

Experience: 2 - 5 years

Knowledgeable about selling insurance and provide after-sales support, including managing claims and providing prompt assistance if a problem should emerge while they are covered by a policy they have purchased from us.

Human Resources » Recruiting

Experience: 5 - 10 years

As part of the management - I have been tasked to make sure all applicants has passed the client requirement to handle our services and provide excellent result.

Office and Administration » Calendar Management

Experience: 5 - 10 years

Organizing meetings and calibration.

Basic Information

Age
33
Gender
Male
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  100
DISC
Dominance: 41
Influence: 16
Steadiness: 16
Compliance: 27
English
B2(Upper Intermediate)
Uploaded ID
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