Vina

Awesome Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 22nd, 2024 (7 days ago)

Member Since

March 12th, 2023

Profile Description

I have a proven track record of providing exceptional customer support and maintaining high levels of customer satisfaction for more than 8 years. My ability to establish rapport with clients and effectively address their inquiries and issues has been instrumental in my success. I take pride in embodying a friendly and professional tone in all customer interactions, whether it be via phone, email, live chat, or social media.
I have demonstrated my ability to swiftly resolve customer inquiries and technical issues, aiming for first-contact resolution. I can assure you that I will provide CUSTOMER CARE to our clients and BOOST YOUR LOYAL customers.

Top Skills

Marketing » CRM » Zendesk

Experience: 1 - 2 years

Customer Support » Technical Support

Experience: 2 - 5 years

Customer Support » Sales Support

Experience: 2 - 5 years

Customer Support » Sales Support » Account Retention

Experience: 10+ years

Customer Support » Sales Support » Lead Generation

Experience: 1 - 2 years

Office and Administration » Microsoft Excel

Experience: 10+ years

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Experience: 10+ years

Office and Administration » Email Management

Experience: 2 - 5 years

Handling incoming email and can handle more than 50 emails per day, inluding specific status of the order, handling order disputes, thank you emails for new customers.

Office and Administration » Creative Problem Solving

Experience: Less than 6 months

Office and Administration » Citrix

Experience: 5 - 10 years

Customer Support » Customer Service » Payment Processing

Experience: 2 - 5 years

Office and Administration » Calendar Management » Scheduling

Experience: Less than 6 months

Office and Administration » Quality Assurance

Experience: 2 - 5 years

Customer Support » Customer Relationship Management

Experience: 10+ years

Other Skills

Basic Information

Age
34
Gender
Female
Website
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Address
Rosario, Batangas
Tests Taken
IQ
Score:  113
DISC
Dominance: 49
Influence: 21
Steadiness: 23
Compliance: 7
English
C2(Advanced/Mastery)
Uploaded ID
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