Credit Repair Specialist | Customer Service | Virtual Assistant | Sales Support

Drive sales by upselling products and services. Conduct accurate data entry for client orders and contact details. Thoroughly document all order specifics following standard procedures. Investigate, pinpoint, and resolve any issues pertaining to orders. Provide guidance and solutions, handling escalations to support staff. Supervise team operations to meet monthly target scores effectively.

Efficiently manage and resolve client complaints with a focus on swift resolution. Assist clients with their home services including Cable, Internet, Phone, and mobile services during calls. Offer comprehensive product and service information to address client inquiries. Direct calls to the relevant resources or departments for specialized assistance. Recognize and escalate critical issues to supervisors for prompt resolution.

Proficient in GDS (Global Distribution System) commands and prompts. Skilled in handling reservations for flights, hotels, cars, and concierge services. Perform data entry and act as a booking representative. Address customer queries related to their travel accounts. Offer comprehensive information about products and services to customers. Conduct research on billing, travel destinations, and available options.

I'm specializing in credit repair. I bring a wealth of experience and expertise in helping individuals navigate and improve their credit scores. With a strong background in analyzing credit reports, disputing inaccuracies, and implementing strategies for financial recovery, I'm dedicated to assisting individuals in achieving their credit goals and financial wellness. Through my recent involvement in credit repair, I've gained invaluable insight into the process of elevating credit scores. My strengths lie in analyzing credit reports, disputing inquiries, reviewing accounts, and maintaining meticulous records. You can rely on me to diligently work towards our shared goal of achieving optimal credit scores.