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SHOPIFY MENTOR > SHOPIFY SUPPORT SPECIALIST-ADVISORS

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Overview

Looking for part-time work (4 hours/day)

at $10.23/hour ($900.00/month)

Bachelors degree

Last Active

March 5th, 2023 (390 days ago)

Member Since

February 26th, 2023

Profile Description

I am currently a subject matter expert of Shopify who provides real-time assistance to Shopify's Support Advisors for complex concerns. I am also a new hire mentor who does 1:1 coaching and group coaching to make sure that opportunities are being addressed by efficient root-cause-analysis.
I also do ticket auditing to make sure that newly hired Support Advisors are providing great
and quality merchant experience for Upgrade to see actual infoliberation is also part of being a mentor which means I am hold accountable for passing or failing the new hires for their endorsement in the production floor.
I am very knowledgeable in terms of creating presentation slides/decks as part of my role is to discuss processes. I am also knowledgeable in using Google excel sheets, as well as data analysis.
I am a people person and have went through multiple workshops and training in terms of RCA, Data Analysis, Leadership Development, Problem solving, Decision making, and SMART Action Planning,

Top Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Travel Planning

Other Skills

Human Resources

Real Estate » Appointment Setting

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Cainta, Rizal
Tests Taken
IQ
Score:  125
English
C2(Advanced/Mastery)
Uploaded ID
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