John
Experienced Virtual Assistant and Customer Support
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
April 14th, 2024 (6 days ago)
Member Since
January 20th, 2016
Profile Description
> General Virtual Assistant for Amazon (Dropshipping and FBA)
- Customer Service Representative
- Account Health Management
- Representing A-Z Claims and Negative Feedback
- Product Researcher for (Dropshipping and FBA)
- Supplier Researcher (FBA)
- Tracking and Managing Shipment (Dropshipping)
- Creating Shipment to Warehouse or 3rd Party Warehouse (FBA)
- Order Fulfillment (Dropshipping and FBA)
- SEO (Search Engine Optimization for Private Label)
> Technical Customer Support (Affiliate Marketing Company)
- Customer Support for both affiliates and merchants
- Processing Custom Report Request via Looker
- Creating JIRA ticket (Task, Bug, Improvement and Feature Request)
- Assisting Integration and Onboarding (sending collaborator request and processing test order)
- Checking 3rd Party Integration
Top Skills
Marketing » Affiliate Marketing
Experience: 6 months - 1 year
> Customer Support (Both for Affiliates and Professional/ Enterprise Merchants) > Sending Collaborator Request for Shopify & WooCommerce - Processing Test Order - Creating Discounts - Checking Subscription Apps - Checking Domains/ UTMs/ Vanity Links > Processing Custom Report Request (Looker) > Order Logs (Graphana, AWS and Looker) > Creating JIRA tickets for bugs, tasks, improvement and feature request
E-Commerce » Amazon » FBA
Experience: 2 - 5 years
- Product Researcher - Product Analyst - Supplier Researcher - Contacting & Negotiating with Suppliers - Preparing Purchase Order - Creating and Monitoring Shipment to FBA warehouse or client's warehouse - Inventory Checking
Customer Support » Ecommerce » Shopify
Experience: 6 months - 1 year
Sending Collaborator Request to process test orders, creating discounts, monitoring orders, checking domains and apps installed
Other Skills
SEO
Experience: Less than 6 months
- Doing SEO for Amazon Private Label (using Helium 10)
Customer Support » Ecommerce » Ebay
Experience: Less than 6 months
- Product Listing
Basic Information
- Age
- 36
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Dumaguete, Negros Oriental
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
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