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Customer Support Specialist

99 ID PROOF
Verified
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EXPECTED SALARY
Php 40,000.00/month
( $754 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $4.36 USD/hr )
EXPERIENCE OVERVIEW
4 years in Customer service (BPO), Shopify, ShipStation, Etsy, Slack, Gorgias, VoIP, Trello, Asana, and Wordpress
BASIC INFORMATION
Age:
32
Gender:
Male
Location:
Biñan, Laguna
Tests Taken:
IQ
Score:  135

DISC
Dominance:13
Influence:20
Steadiness:39
Compliance:28

English
 C2(Advanced/Mastery)
Last Active:
January 29th, 2023 (4 days ago)
Member Since:
January 18th, 2016
SKILL SUMMARY

I've done some photo editing before, but not to the level of a professional.
I have extensive experience with Adobe Photoshop and Premiere Pro.

I worked as a CSR for a year and did a lot of upselling, but I've never worked on a pure sales account. I have no experience with SEO or content writing.

As a customer service representative that serves all channels (inbound, outbound, email, and chat), I have a lot of expertise that I am excited to put to use in my future endeavors. At the same time, I connected with customers via live chat, answered e-mails, and took phone calls. Time is a valuable commodity.

I don't have any duties that I don't want to complete; I'm a positive person who is always looking for methods to improve my experience and expertise.

I am ready to begin right away.

Upgrade to see actual info is my Skype ID.

WORKER SKILLS
TOP SKILLS
  • Speaking
  • Desktop Applications
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I've worked as an Appointment Setter for a few companies and am ready to utilize my experience in any position that demands it.

SKILL RATING
  • Appointment Setter
  • Personal Assistant

English
EXPERIENCE

I have four years of English speaking experience.
I've worked for a number of call center firms.

SKILL RATING
  • Speaking

Sales and Marketing
EXPERIENCE

I also worked in a telecommunications business to enhance my sales promotion talents.

SKILL RATING
  • Sales Representative
  • Telemarketing

Graphics & Multimedia
SKILL RATING
  • Graphics Editing
  • Photoshop

Software Development / Programming
SKILL RATING
  • Desktop Applications

Customer Service & Admin Support
EXPERIENCE

This has been my entire career.
For the previous four years of my Call Center (BPO) career, I've worked with several financial institutions and telecom firms.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Professional Services
SKILL RATING
  • Medical Services

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