Sales & Customer Service Experienced

Age:

28

Gender:

Female

Tests Taken:

IQ
Score:  120

DISC

Dominance:	45%
Influence:	17%
Steadiness:	32%
Compliance:	7%

English
 C2(Advanced/Mastery)

Last Active:

June 24th, 2022 (13 days ago)

Member Since:

January 13th, 2016

I have been working in the customer service industry for 7 years now. I recently worked as a customer relations specialist for a digital marketing agency, using Microsoft Outlook, Zoho, Hubspot and Teamwork. I also used to work for a UK online-based real estate company mainly for customer service handling chat and email. I also do various admin tasks for the company and work closely with the CEO. I use Zopim, Pipedrive for CRM, Microsoft Excel, Word and Publisher, Google Mail and Docs, and XLite and other customer service software and programs. My previous work experiences have been working for a marketing company and selling garments to the greater population of fashion conscious people in the US, using Zendesk, Shopify, Zopim and Trello. I also worked for a leading cable company in the US for inbound sales and back office order entry and processing, a popular and top-rated phone system provider (VoIP) for small and medium-sized businesses in the US as well as an Account Manager and Sales Representative using Salesforce, LiveSupport Chat, Microsoft Outlook for email handling and have basic knowledge troubleshooting Polycom and Cisco internet phones. I have also worked under the fields of real estate and worked for an Ayala company named AvidaLand here in Manila, Philippines which ranks as one of the major real estate moguls in the country. I also tried the marketing field working for a software development company that offers POS solutions to customers that are mostly from the state of California and did blog postings via Wordpress, make KB's, demo-videos and voice-overs, send out email marketing blasts to customers using MailChimp and many more. I also tried my hand at english tutoring and home schooling Japanese and Korean people. Basically, my skill set covers phone and chat support whether sales or regular customer service, back office work (data entry and order processing), other administrative tasks and creative and technical writing.

TOP SKILLS

• Admin Assistant

• Data Entry

• Email Management

• Human Resource Management

• Quality Assurance

• Research

• Transcription

• Travel Planning

• Speaking

• Translation

• Tutoring Teaching

• Writing

• Blogging

• Copywriting

• Creative Writing

• Lead Generation

• Sales Representative

• Telemarketing

• Customer Support

• Email Support

• Phone Support

• Tech Support

• Real Estate Services

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Office & Admin (Virtual Assistant)

EXPERIENCE

I have over 5 years experience of being an Executive Assistant.

SKILL RATING

• Admin Assistant

• Data Entry

• Email Management

• Event Planner

• Human Resource Management

• Project Coordinator

• Quality Assurance

• Research

• Transcription

• Travel Planning

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English

SKILL RATING

• Speaking

• Translation

• Tutoring Teaching

• Writing

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Writing

SKILL RATING

• Blogging

• Copywriting

• Creative Writing

• Editing Proofreading

• Ghost Writing

• Technical Writing

• Web Content Writing

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Sales and Marketing

SKILL RATING

• Email Marketing

• Lead Generation

• Mobile Marketing

• Sales Representative

• Telemarketing

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Finance & Management

SKILL RATING

• Accounting

• Investment Researching

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Customer Service & Admin Support

SKILL RATING

• Community Forum Moderation

• Content Moderation

• Customer Support

• Email Support

• Phone Support

• Social Media Moderation

• Tech Support

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Professional Services

SKILL RATING

• Real Estate Services