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Customer Service and Order Management

50 ID PROOF
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EXPECTED SALARY
Php 35,000.00/month
( $659 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $3.81 USD/hr )
EXPERIENCE OVERVIEW
5 years as a Customer Service Representative
BASIC INFORMATION
Age:
31
Gender:
Female
Tests Taken:
IQ
Score:  108

DISC
Dominance:45
Influence:11
Steadiness:18
Compliance:27

English
 C2(Advanced/Mastery)
Last Active:
March 22nd, 2023 (today)
Member Since:
January 22nd, 2023
SKILL SUMMARY

I have been a customer service representative for 5 years. I worked with several US telecom companies, including Sprint and AT&T. Prior to that, I worked for Cartrawler, a car rental company, where I would create new and amend pending orders for companies that were all similar and also provide real-time solutions to the customers for any issues. I also did troubleshooting for wireless phones, home internet, and TV service. I have received professional English training because of my past call center experiences as well. I have managed a home-based team of customer support and order management for a US-based client, which is my most recent job experience. I do calls and emails through Gorgias and Amazon Seller Central, process orders using Shopify, and also do reports based on the client's needs or requests. I am fairly adaptable with the jobs that I will be assigned, as stated in the overview of my skills. You can rely on me to complete any task that I start, and you won't have any trouble getting in touch with me. You'll discover that I am effective since I will always be available when you need me. I am confident that you wouldn't take a lot of time teaching me as you'd want me to master a specific program for this Upgrade to see actual info fact, I might as well study it myself, like the majority of programs I already know. You can rest assured that I can quickly adjust to whatever type of training or program that the position asks of me. Once I've gotten the hang of things, I'm a person who needs very little guidance.

WORKER SKILLS
TOP SKILLS
  • Email Management
  • Speaking
  • Translation
  • Writing
  • Shopify
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Data Entry
  • Email Management
  • Excel

English
SKILL RATING
  • Speaking
  • Translation
  • Writing

Writing
SKILL RATING
  • Editing Proofreading

Sales and Marketing
SKILL RATING
  • Email Marketing

Web Development
SKILL RATING
  • Shopify

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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