7 years of experience as a Customer Service Representative and Sales Representative in several project based accounts such as telco, real estate, social media, insurance and healthcare, clinical research, B2B and B2C appointment setting and law firm. I am skilled in cold calling, appointment setting, telemarketing with a persistent but friendly attitude. I’ve also developed skills in negotiation, internal communication and management. I am familiar with CRM such as Convoso CRM, Salesforce, and proficient on Microsoft Office applications and Google Suite tools.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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