Accounting Virtual Assistant/Bookkeeper/AR Specialist/Customer Service/DataEntry

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

December 8th, 2023 (134 days ago)

Member Since

December 22nd, 2015

Profile Description

I am an experienced Accounts Receivable Specialist with a high exposure in SAP for processing invoices & deductions such as returns, shortship/misship, discounts, rebill, credits, marketing rebates, etc. that truly fits the job description provided.
Please see below details.
- Posting all cash receipts, discounts, allowances, price difference, returns and other charge backs to customer accounts timely and accurately.
- Research and negotiate chargeback claims
- Track and investigate deductions (charge backs) from customer payments. Must verify with department managers to make sure we are being charged correctly for the chargeback.
- Need to dispute and negotiate if there is any discrepancy with chargeback.
- Investigate and respond back on a timely basis to merchant services disputes regarding chargebacks for web sales with supporting documents such as proof of delivery and copies of invoices to ensure there are no inaccurate deductions taken out from merchants.
- Process Credit Memos for any adjustment such as shortage, price discrepancy, POP discount, allowances, freight waiver, uncollectible write-off, merchandise exchange transactions, returns, damage items credit, duplicate invoices, missing shipment.
- Ensure we don’t over credit the customer by checking the supporting documents and back-up.
- Process Debit Memos to invoice or re-invoice for any adjustment on restocking fees, currency issues, transferring commissions/fees and co-op salary to our agent, correction to original invoice, and transferring goods between customers.
- Ensure and maintain returns (RA) being processed in warehouse and make sure the chargeback amount does not exceed the total authorized amount.
- Confirm, verify and notify sales manager and customer if there is any discrepancy with RA so that RA equals the chargeback amount.
- After warehouse generates the receiving reports on RMA, run the credit memos in the sales order module and make sure the credit amount is reflected on customer’s account. Track credit memos tying them together with the chargeback deductions that are taken from customer payments.
Perform other accounting duties as requested.