John

Virtual Assistant

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Overview

Looking for full-time work (7 hours/day)

at $5.00/hour ($770.00/month)

High school diploma

Last Active

December 5th, 2023 (114 days ago)

Member Since

December 22nd, 2022

Profile Description

As a Virtual Assistant, my experience includes:
- 3 years of QA testing experiencePrevious experience in QA, technical support or related.
Technical understanding of Windows, Macintosh, Android, iOS and Windows Phone platforms.
5+ year experience as QA Engineer
Excellent verbal and written communication skills.
Company: XYZ Corporation
Duration: January 2018 - Present
Responsibilities:
1. Conducting Quality Assurance Audits:   - Developed and implemented comprehensive quality assurance processes and procedures to ensure compliance with industry standards and company guidelines.   - Led a team of quality auditors to perform regular audits of production processes, identifying areas of improvement and providing detailed reports to management.   - Implemented corrective actions and preventive measures to minimize errors and improve overall product quality.
2. Monitoring Quality Metrics:   - Designed and implemented a robust system to track quality metrics, including defect rates, product reliability, and customer satisfaction.   - Monitored key performance indicators to identify trends and patterns, proactively addressing any deviation from established quality standards.   - Collaborated with cross-functional teams to analyze data, identify root causes of quality issues, and develop improvement strategies.
3. Training and Development:   - Developed training programs to educate employees on quality assurance best practices, ensuring that they were well-equipped to meet quality objectives.   - Conducted regular training sessions and workshops to enhance the understanding of quality standards, emphasizing the importance of quality across all teams.   - Acted as a mentor, providing guidance and support to teaUpgrade to see actual infombers in achieving their quality goals.
4. Process Improvement Initiatives:   - Led continuous improvement projects aimed at optimizing quality assurance processes and reducing defects.   - Worked closely with stakeholders to identify bottlenecks and areas of inefficiency, implementing process enhancements and automating manual tasks.   - Collaborated with cross-functional teams to streamline processes, resulting in improved product quality and reduced time-to-market.
Achievements:
- Successfully reduced the defect rate by 20% within the first six months through rigorous quality audits and process improvements.- Implemented a real-time quality monitoring system, resulting in early detection and resolution of quality issues, leading to a 15% increase in customer satisfaction.- Received recognition from senior management for driving a culture of quality excellence within the organization.
My Skills and Qualifications:
- im Strong knowledge of quality assurance methodologies, tools, and best practices.- im Experience in conducting audits, analyzing data, and implementing corrective actions.- Im Proficiency in statistical analysis and quality metrics reporting.- Im Excellent communication and interpersonal skills to collaborate with cross-functional teams.- Im Ability to train and mentor teaUpgrade to see actual infombers on quality processes and standards.- Im Strong problem-solving skills and attention to detail.
A self-managed proactive work style.
- Coordinating and managing schedules, appointments, and meetings for busy executives and entrepreneurs.- Handling phone and email communication on behalf of the client, providing excellent customer service to internal and external stakeholders.- Conducting research, analyzing data, and preparing detailed reports and documents to support decision-making processes.- Managing various administrative tasks, such as expense reports, document preparation, and file organization.- Making travel arrangements, including booking flights, hotels, and transportation, ensuring that all logistics are flawlessly executed.- Utilizing productivity tools and software, such as Google Suite, Microsoft Office, Trello, Asana, and project management software, to ensure efficient communication and project management.- Providing social media management services, including content creation, scheduling, and analytics, to drive engagement and growth on social media channels.- Creating and managing email marketing campaigns from content creation, scheduling, and list management to tracking analytics and reporting progress and making recommendations for improvement.
Overall, as a Virtual Assistant, I possess excellent organizational and time management skills, exceptional communication skills, and proficiency in a variety of software applications. I am capable of multitasking and managing multiple projects simultaneously while maintaining strong attention to detail and consistently delivering high-quality work.
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This is my experience that  i can do for your business and company thank you.

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3 years Medical Virtual Assistant

3 years Quality Assurance - Data Entry Clerk - Administrative Assistant

1 years Disbursing officer
Payroll Expert

Admin assistant

Bookkeeper

Virtual Assistant

Multiple??Email Account Management-Calendar Management-Virtual Assistant-Virtual Assistance-Customer Relationship Management-Content Creation-Copywriting-Executive Assistant

2 year experience as General Virtual Assistant & Personal Assistant


AMAZON SELLER VIRTUAL ASSISTANT

Product research

Product listing creation

Supplier sourcing and negotiation

Customer service
SOCIAL MEDIA MANAGEMENT/MARKETING

Content creation

Graphic designer

Basic website developer

Video editor

Search engine optimization (SEO)

Lead generation

GENERAL VIRTUAL ASSISTANT 

Data entryEmail management

Calendar management

Appointment setter


• Graphic design (including logo)

• Video and Audio Editing

• Chat Bot

• General Virtual Assistant

• Keepa

• E-Commerce

• Executive Virtual Assistant

• Amazon Product Research

• Amazon Store Manager

• Virtual Hosting

• Typing Speed of Average 75wpm

• AMAZON VA

AMAZON PPC

PHOTOSHOP

Product lister (FBA, Dropshipping)

*Order processing

*Shipment

DATA ENTRY/Video Editing/Basic Video Editing

Trained in Amazon Seller VA Masterclass with AmazoNation Ph where the following skills were trained, Product Research, Supplier Sourcing, Product Listing, Sending Inventory on Amazon Warehouse, Promotion and Product Launch and Amazon PPC. Sponsored Ads Certification from Amazon.
5 years in Customer Service full time and 7 months as Amazon Virtual Assistant part-time
5 years as Legal Assisstant 2 years experience as Virtual Assistant (Influencer Marketing) and Customer Service

Top Skills

E-Commerce » Shopify

Customer Support » Email Support

Office and Administration » Data Entry

Other Skills

Marketing » Content Creation » Microblog Content Writing

SEO

Customer Support

Marketing » LinkedIn Marketing

Marketing » Affiliate Marketing

Marketing » Content Creation » Technical Writing

Marketing » Social Media Management » Facebook marketing

Marketing » Social Media Management » Instagram marketing

Real Estate » Lead Generation

Office and Administration » Translation

Marketing » Craigslist Posting Marketing

Marketing » Classified Ads Marketing

Basic Information

Age
24
Gender
Male
Website
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Address
City of Trece Martires (Capital), Cavite
Tests Taken
IQ
Score:  81
DISC
Dominance: 29
Influence: 41
Steadiness: 15
Compliance: 14
English
C2(Advanced/Mastery)
Uploaded ID
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