Project Manager; Sales & Marketing , Logistics & customer service Amazon Officer

Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($700.00/month)

Bachelors degree

Last Active

December 21st, 2022 (485 days ago)

Member Since

December 7th, 2015

Profile Description

                                                                                                                                               
 
Upgrade to see actual info OLIVEROS Upgrade to see actual info
Address: 1901 k-int-79 Zamora Pandacan
Manila Phils.
Mob no: Upgrade to see actual info
Tel No.: 562 97 93Email Address: 
  Upgrade to see actual info Id: Upgrade to see actual info.Upgrade to see actual info77
 
 


OBJECTIVE: Dynamic and results - oriented
professional with a successful track record in the industrial customer service,sales industry, logistics and operations
 Efficient, Articulate and persuasive in dealing with management, peers,
staff and diverse clientèle. Also monitoring staff to improve our clients or
partner satisfaction. Strong decision- making, leadership and marketing skills.
I am willing to travel as well.
 
 
Software Experience:

- Salesforce

- Slack

- Zendesk

- Synergy

- Sage 50 Accounting

- Mail Chimp
- Basecamp
- Google Suite

- Sendgrid

- Oracle

- Microsoft (word,excel powerpoint)

- Google Sheet,Docs & slide

- Dashlane

- Bidclerk

- filemaker Web direct

- Vimeo

Communication Software Experience

- Google Hang out

- Synergy

- Salesforce

- Skype

- MS Outlook

Social Media Experience:

- Linkedin

- Twitter

- Facebook

- Instagram

Further skills:

• With Positive attitude and energy

• Planning and Organizing

• Leadership and Management

• Teamwork skills

• Effective listening skills

• Computer and technical literacy

• Researching skills

• Customer service skills ( Customer Rel., B2B, )
 
 
Work Experience:

XSPlatforms
Sales and Marketing 
December 2015 to September 30, 2022

B2b Role
Appointment setting for our Branch and Operational Managers abroad
Initiate regular communications (phone & email) with prospects and existing supplier clients while successfully presenting features and benefits of products / services    
Effectively diagnose the supplier's needs & be able to provide specific & strategic recommendations on how the issues may be resolved or how their business can further grow  
Creating email marketing and business email proposals
Establish long-term business relationships with suppliers through timely customer service and account management
Provide timely market & customer feedback to support the business development activities
Responsible for updating and creating proposals CRM background (Salesforce)
Making of Proposals and contracts depends on the customer and client’s request
Checking the needs and requirement of our client’s projects
Establishing relationship and giving assistance in End to End Sales and After Sales.
Making sure that our existing clients will get assistance and will stay with ourcompany.
Communicating with APAC Region Major Companies for Building Construction for possible partners and for possible sales.
Having an Open communication with National Operation Manager and Managing Director in Australia Branch in regards to setting up of appointments, rearrange of appointments. & forwarding of leads or possible clients to them as well.
Researching and Cold Calling on top 500 Companies in Europe, AustralAsia, APAC, European US, and Midde East
Providing a professional call to our Upgrade to see actual infolling and Setting up a meeting to Decision Makers.
Meeting the expectations of weekly and monthly task
Establishing and maintain contact with our existing and new clients.
Sending Emails of our Brochures and Email Introduction to our clients.
Responsible for creating communication between our local offices in Middle East and to our client's possible meeting for quotation process and future projects.
Establish communication to introduce our Company to our New Clients in South East Asia and Other Regions that we don’t have branches yet.
Guiding our clients through the Quotation process.
Reports are given to our Country Manager and CEO.



 24/7 Phils       
Team Leader     
 February 30, 2008 – December 17, 2015
Motivate a team of call center operators on both inbound and outbound calls.
Supervised inbound team to make certain they answered questions knowledgeably and thoroughly.
Supervised outbound team to ensure they followed computer-generated lead order and exhibited courtesy at all times.
Listening in on calls to make certain team followed provided scripts. 
Creating monthly goal contests with rewards.
Team to meet monthly goals and beat other teams in the Center.monthly and daily sales goals for outbound call team according to company objectives.
Monitored calls by listening in randomly.
Ensured script was always followed by teaUpgrade to see actual infombers on call.
Performed removals from call rotation of people who requested to be taken off the call list.
Updated computer leads.
Motivated staff to reach sales goals through contests and bonuses.
As an Outbound Agent contacts consumers and businesses as identified by the numbers in a leads list
Offers products and services of retail clients;
Conducts phone-based surveys with our clients
Procures subscriber information to update company records
Assists in provisioning services for telecommunication clients
Works to consistently meet all established goals and metrics
As an Inbound Agent, receives calls from subscribers of clients’ services
Provides customer support services for retail subscribers
Provides technical support services for cable subscribers
Provides client support services for airline/ hospitality subscribers
Manages the list of contacts that are distributed by a predictive dialer
Uploads status of calls in the CRM database
Prepares status reports as required by Performance Analyst. 


Background: 
Tertiary:
June 2004                                                                         Bachelor of Science in Nursing
To March 2007                                                                Arellano University; Manila, Legarda
 
Vocational Education attended
 
March 3, 2008                                                                  Computer Science
To April 4 2008                                                               Electron Technical Training Center
                                                                                         Certificate: Computer  Office Work
 
Secondary:
June 2000                                                                         Manuel A. Roxas High School
To 2004                                                                            Quirino Ave, Zamora Pandacan Mnla.