Donabel

Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

August 14th, 2023 (250 days ago)

Member Since

November 29th, 2022

Profile Description

4 years of experience as an Operations Specialist and Administrator in a cleaning company. Strong knowledge of cleaning industry best practices and procedures. Experience managing and scheduling cleaning staff. Experience in inventory management and ordering supplies. Experience in administrating payroll, invoicing, and other financialsStrong attention to detail and ability to multitask. 10 years of experience in customer service in the BPO industry. Proven track record of effectively communicating with customers and addressing their needs. Experience with both inbound and outbound customer service. Strong problem-solving and conflict-resolution skills. Experience with handling and documenting customer complaints and escalationsExperience with CRM software and databasesStrong ability to work in a fast-paced environment and ability to adapt quickly to changes.

Top Skills

Customer Support

Customer Support » Phone Support

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
35
Gender
Female
Website
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Address
Angeles City, Pampanga
Tests Taken
DISC
Dominance: 53
Influence: 8
Steadiness: 14
Compliance: 25
English
C1(Advanced)
Uploaded ID
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