General Virtual Assistant | Media Buyer | CSR | Social Media

Developed engaging content strategies aligned with brand objectives. Created diverse content formats for various social media platforms. Crafted compelling copy and visuals, ensuring brand consistency. Monitored and engaged with the community, fostering brand loyalty. Analyzed performance metrics and optimized content strategies accordingly. As a social media content creator, I contributed to brand success by crafting engaging content, fostering community engagement, and optimizing strategies for maximum impact.

Processed orders, resolved disputes, and provided billing support. Offered detailed product information and assistance to customers. Collaborated cross-functionally to ensure smooth operations. As a customer service representative for major US fashion brands, I efficiently handled orders, disputes, and inquiries, contributing to customer satisfaction and brand success.

Developed and executed Facebook ad campaigns for diverse clients. Created targeted audiences and optimized ad performance. Conducted A/B testing to improve ad creatives and messaging. Provided regular performance reports and client communication. Stayed updated on industry trends and platform changes As a Facebook media buyer, I executed targeted campaigns, optimized performance, and delivered tangible results for clients, contributing to the agency's success.