Lead Generation specialist | 411 Locals/Dispatcher | PacBiz/

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

February 25th, 2024 (60 days ago)

Member Since

November 24th, 2022

Profile Description

May 2021- Upgrade to see actual infouary 2022
Concentrix/ North Star• We help customer placing their order and informing them balance of healthy benefits card also are the one who track their order and informing them what they can order base on their health plan benefits also updating member information. But generally we do everything we can to help the member and connect them to any specialist who can further help them. February 2020- May 2021 
411 BPO Locals | Lead Mining Specialist Cebu City, Philippines• I'm also a qualifier, I exceed and maintain minimum sales, quality and productivity standards. What we do is call and lead mining for possible clients who we can work with and helping small to medium businesses in the United States to gain more fame on the internet by making them visible online. Giving them the opportunity to have their own website and own ads which are created by our reliable specialist. April 2018- Upgrade to see actual infouary 2019
Peakout Sourcing | Medical Records Retrieval Specialist Dumaguete City, Philippines• We gather Medical Records of the patient we also checked the patient's condition after taking the medicine called Laxitas during our call. We call hospitals and speak to doctors very often, usually the Medical Records Department will confirm the information we gather towards the medical records of the patient. We need to equip the patient's information such as; Name, Hospital's location, Doctor's name who examines them.
November 2016- April 2018
Qualfon Dumaguete | Amazon Customer Service RepresentativeDumaguete City, Philippines• We play a critical role in delivering timely, accurate and professional customerservice to Amazon customers, helping solve problems such as: locating a package;connecting an Echo to a Fire TV; returning an item; or assisting a delivery driver toget a package to a customer on time, etc.
Tier 3, TracFone Customer Service Representative | Qualfon DumagueteDumaguete City, Philippines
• I am a Tier 3 Agent Customer Service Representative, and my duty is to assist the customer in troubleshooting the phone and who handles managerial calls to the customer. Also, part of the ERD (Executive Resolutions Department) team who handle calls that lower tier’s cant assist Further and made the customer satisfied the service that they pay for.