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I specialize in Admin Assistant and Customer Service & Support

59 ID PROOF
Timeproof:
EXPECTED SALARY
Php 30,000.00/month ( $616 USD )
30 hrs/wk ( $4.66 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
Team Leader, Customer Service, Technical Support
BASIC INFORMATION
Age:
37
Gender:
Female
Tests Taken:
IQ
Score:  116

DISC
Compliance:15
Dominance:42
Influence:17
Steadiness:26

English
 C2(Advanced/Mastery)
Last Active:
2020-06-09
Member Since:
2015-11-17
SKILL SUMMARY

Admin Assistant. Data Entry, Email Management, Excel, Quality Assurance, Research, English, Facebook Marketing, Customer Support, Phone Support, Email Support, Tech Support, Organizational

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Customer Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Quality Assurance
  • Research

English
SKILL RATING
  • Speaking

Marketing & Sales
SKILL RATING
  • Sales Representative

Advertising
SKILL RATING
  • Facebook Ads

Graphics & Multimedia
SKILL RATING
  • Photoshop

Finance & Management
SKILL RATING
  • Payroll

Customer Service & Admin Support
EXPERIENCE

I am an experienced Customer Service Representative, Technical Support Representative, and a Team Leader.

Customer Service Representative
Our customers are overseas. I provide answers to customers product and billing inquiries, process change of customer's package, help resolve any issues our customers have with our products or services, process dispute requests, and upsell our products.

Escalation Desk Officer
I handle escalated calls from irate and unhappy customers. I make sure that I provide excellent customer service and meet the customer's expectations.

Technical Support Representative
I answer customers' inquiries, assist in resolving any issues they have with our products and services, schedule a technician's field visits, and cross-sell the company's products.

Team Leader
I handle a group of Customer Service Representatives. I have developed several skills including office and admin, email management, MS office, quality assurance, data entry, analysis and reports, MS office, research, manage and lead a team, and many more.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

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