Admin Assistant. Data Entry,
I am an experienced Customer Service Representative, Technical Support Representative, and a Team Leader.
Customer Service Representative
Our customers are overseas. I provide answers to customers product and billing inquiries, process change of customer's package, help resolve any issues our customers have with our products or services, process dispute requests, and upsell our products.
Escalation Desk Officer
I handle escalated calls from irate and unhappy customers. I make sure that I provide excellent customer service and meet the customer's expectations.
Technical Support Representative
I answer customers' inquiries, assist in resolving any issues they have with our products and services, schedule a technician's field visits, and cross-sell the company's products.
I handle a group of Customer Service Representatives. I have developed several skills including office and admin, email management, MS office, quality assurance, data entry, analysis and reports, MS office, research, manage and lead a team, and many more.
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.