Administration and Organizing skills
Customer Service skills
Accounting and bookkeeping skills
Amazon Product Research
Social media management
I have 2 years of experience as an office and admin assistant to the COO of an Architectural/Design company in Australia. My tasks are to manage different email addresses and perform excel tasks as assigned by my employer. I am also in charge of setting up the project accounts in the company's system in preparation for its start. I am also tasked to input sales amounts and commissions in excel files provided by the company. I have worked a total of 15 years as an email and on-phone customer service assistant in the back office and the front line of prestigious companies in Australia and the US. I am answering email inquiries from customers and processing any account-related requests. I am also handling complaints, billing, and basic troubleshooting inquiries.
I have 20 years of experience in using English as a language both in writing and speaking in communicating to the clients of my previous employers.
I have 3 years of work experience as a sales representative in an ad placing in online yellow pages and internet and Telecommunication service providers.
I have 6 years of experience in bookkeeping and accounting. I have a Quickbooks certification from Udemy.
I have 10 years of work experience in Business Process Outsourcing companies in a directory and telecommunications services based in the US, UK, and Australia.
I have 2 years as a virtual assistant in architectural design services
I have 2 yeard experience in Design Project Management
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