Looking for part-time work (4 hours/day)
at $7.00/hour ($616.00/month)
September 25th, 2023 (5 days ago)
October 18th, 2022
Virtual Assistant |
*Screening generated Linkedin leads in Google Mail, and sending the connection request to qualified candidates. *Integrate the candidate's profile to Hubspot once the Linkedin connection has been accepted.*Sending follow-up
Technical Support | Tier 2
*Handling and resolving escalated concerns and complaints, through phone,
*Taking ownership of ongoing issues and calling customers back for follow-up commitments. *Isolating, documenting troubleshooting steps performed, and gathering diagnostic data for the tickets to be escalated to software engineers in order to investigate and create software patches for bug fixing.*Setting up appointment schedules for onsite and store repair.
*Mentoring new hires during their call certification and nesting period.
*Evaluating advisors using key metrics if the quality standard of the call interaction and policy has been met.
*Providing basic IT support to advisors via Chat for Forticlient VPN authentication and login credentials concerns.
*Responding to customers’ queries and issues via
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.