9008fc82d9b08 90 4104d9de

Senior E-Commerce Operations Specialist

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 60,000.00/month
( $1,110 USD )
EDUCATIONAL ATTAINMENT
College Level
AVAILABILITY
40 hrs/wk
( $6.42 USD/hr )
EXPERIENCE OVERVIEW
4 years as Home-Based Senior E-Commerce Specialist / 5 years in Back Office and E-Commerce / 5yrs and 5mos in BPO / 6 months in Online English Teaching
BASIC INFORMATION
Age:
36
Gender:
Female
Location:
ANGONO, RIZAL
Tests Taken:
IQ
Score:  107

DISC
Dominance:36
Influence:43
Steadiness:12
Compliance:9

English
 C1(Advanced)
Last Active:
June 24th, 2022 (10 days ago)
Member Since:
November 8th, 2015
SKILL SUMMARY

I am a Senior E-Commerce Operations Specialist and I have been specializing in Amazon, Amazon Seller Central, eBay, and Magento since 2014. My job includes listing on eBay and Amazon (manual and flat file), listing optimization and copywriting, listing troubleshooting, and handling of Amazon Account Health, Feedback Removal, Messages, DG/HazMat, and all other FBA and FBM inventory issues. I also do data entry, repricing, proofreading, web research, customer support through e-mail, social media tasks, project management, and team management.

I have used Amazon Seller Central, Magento, Shopify, SixBit, Inkfrog, Rakuten, Terapeak, SKUVault, RestockPro, Informed.co, Seller Snap, Jungle Scout, AMZScout, Amzpecty, and Keepa. I have used Helium10, Viral-Launch, Scope by Seller Labs, MerchantWords, and Google Trends for optimization and keyword research. I have used xSellco/eDesk and Amazon Seller Central for Amazon customer service tasks and Zendesk for company website customer support-related issues. For project management and team communication, I have used Teamwork, Trello, Asana, Airtable, Monday, Backlog, Process Street, Flowster, Nulab, Redbooth, and Slack.

Before joining the E-Commerce business, I worked as a Customer Service and Technical Support Representative for almost eight kotwr. Nh included working for different accounts such as airline and hotel reservations, telecommunications, satellite radio, and order processing for a doll company. I have also worked as an Online English Teacher to Korean and Japanese students.

I have advanced Excel skills with excellent command of the English language both written and oral. I am proficient with Google Suite and Microsoft Office applications. I am very keen on details and can multitask efficiently.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Excel
  • Project Coordinator
  • Research
  • Travel Planning
  • Speaking
  • Tutoring Teaching
  • Writing
  • Blogging
  • Copywriting
  • Creative Writing
  • Web Content Writing
  • SEO
  • Customer Support
  • Email Support
  • Phone Support
  • Writing Project Management

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Facebook Ads
  • Google AdWords
  • Media Buys

Web Development
SKILL RATING
  • Magento
  • Wordpress Development

Webmaster
SKILL RATING
  • Content Management
  • Cpanel
  • Css
  • Ecommerce / Shopping Carts
  • Google analytics
  • Html
  • Managing Servers
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • Graphics Editing
  • Logo Design
  • Photoshop
  • Print Design
  • Recording Audio
  • Shirt Design
  • User Interface Design
  • Video Editing
  • Web page Design

Software Development / Programming
SKILL RATING
  • Android development
  • Desktop Applications
  • Game development
  • Software QA Testing

Finance & Management
SKILL RATING
  • Business Plans
  • Financial Analysis
  • Financial Forecasting
  • Financial Management
  • Inventory Management
  • Payroll
  • Strategic Planning
  • Tax Preparation

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Medical Services

Project Management
SKILL RATING
  • Design Project Management
  • Marketing Project Management
  • Other Project Management
  • Software Development Project Management
  • Web Development Project Management
  • Writing Project Management

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