Joshua

Data Encoder/Graphics Design

80 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.40/hour ($598.40/month)

High school diploma

Last Active

March 21st, 2024 (26 days ago)

Member Since

October 14th, 2022

Profile Description

As a customer service representative, I have a variety of responsibilities. I use Gorgias to manage customer email inquiries, provide information on order statuses, assist with product-related queries, and ensure customer satisfaction. By the way, the store I work with primarily deals in apparel.

Additionally, I take care of escalations for the store. This involves processing refunds, organizing replacements, issuing store credits, modifying orders, and updating shipping addresses while meticulously maintaining records in Google Upgrade to see actual info's crucial to me that I adhere to the store's policies and provide excellent service to our customers.

Top Skills

Customer Support » Email Support

Experience: Less than 6 months

I've been awarded Best Customer Service on my company, and been a top agent for 4 months.

Office and Administration » Data Entry

Experience: Less than 6 months

Office and Administration » Email Management

Experience: Less than 6 months

Other Skills

Accounting » Accounts Receivable

Experience: Less than 6 months

Basic Information

Age
30
Gender
Male
Website
Sign Up with Pro Account to View
Address
Lucena, Quezon
Tests Taken
IQ
Score:  111
DISC
Dominance: 21%
Influence: 6%
Steadiness: 31%
Compliance: 41%
English
C2(Advanced/Mastery)
Uploaded ID
Sign Up with Pro Account to View

“I had this VA that I could turn things over to made it a lot easier”

Kyle Mckenna

SEE MORE REAL RESULTS

“They are definitely a valuable part of your business for all kinds of reasons.”

- Steven Rapposelli

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »