Maria

Customer/Fulfillment Service Representative

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Overview

Looking for part-time work (5 hours/day)

at $4.00/hour ($440.00/month)

Bachelors degree

Last Active

March 18th, 2024 (10 days ago)

Member Since

November 6th, 2015

Profile Description

I've been with the BPO (Business Process Outsourcing) since 2010. I've handled Australian, Canadian and Kiwi accounts.
As a customer service representative, I didn't work only on phones but also dealt with customers through email. I strictly follow professionalism at work, so I make sure that I keep my promises - Integrity. I go the extra mile. But if I can't make it I would say Upgrade to see actual info sugar coating.
Accepting the technical support job was one of the difficult decisions I made for my career. I was not a technical person. I didn't even own a computer or an android phone. But what made me accept the offer was the feeling of being mentally challenged. I have this attitude - I want to learn more. The training was enough to boost my confidence to take calls about slow internet, internet disconnections, email client issues or even Mac Upgrade to see actual info pain, no glory it is.

My most recent job experience was as a customer and fulfillment service representative. I answer emails, chat, social media inquiries/comments and process the order and make sure it is shipped to the customers. I am knowledgeable in Shopify, Oberlo, Ali Express, Dropified, Google Sheet, Docs, Mass Fulfill, and Loox.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 5 - 10 years

E-Commerce » Ebay » Fulfillment

Experience: 2 - 5 years

Customer Support » Ecommerce » Shopify

Experience: 5 - 10 years

Other Skills

Customer Support » Chat Support

Experience: 1 - 2 years

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Lipa, Batangas
Tests Taken
IQ
Score:  105
English
C2(Advanced/Mastery)
Uploaded ID
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