Current Employment Status:
Hired Full Time on Oct 21, 2023

Ermae

Virtual Assistant / Executive Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.50/hour ($968.00/month)

Bachelors degree

Last Active

April 22nd, 2024 (3 days ago)

Member Since

November 2nd, 2015

Profile Description

I Have a strong background in customer service, virtual assistance, and sales management, with experience working for reputable companies such as Teleperformance and Convergys in customer service roles. I have provided excellent support to customers, handling health insurance and retail accounts, and offering email support.
As a Virtual Executive Assistant at Mamaya Co., I managed various administrative tasks, including record keeping, social media management, scheduling meetings and appointments, file organization, and email communication. I am proficient in using tools such as CRM systems like Zoho and Trello, and I am skilled in working with Google Calendar and Drive. Additionally, I have experience in dropshipping, internet research, and data management using Excel.
During my tenure as a Product Team Manager/Sales Manager at QwikFone Company, I successfully handled sales of products, restocking, and pricing. I ensured accurate product descriptions, trained staff members, and effectively managed the team. I have a strong understanding of sales strategies, product management, and team leadership.
Currently, I am employed as a Reservations Staff at Pearl Farm Resort, where I handle phone inquiries, process reservations, perform front desk administrative tasks, and manage payment processing. I have excellent communication skills and provide guests with arrival details, room quotations, and promotions.
As a virtual assistant, I have experience in various roles, including data entry, cold calling, appointment setting, and research. I offer services in lead generation, executive assistance, customer service, social media management, and dropshipping. I am proficient in using tools such as CRM systems (e.g., MOJO), VPN, Trello, Google Drive, Google Calendar, Excel, WhatsApp Web Business, Skype, Asana, Slack, LinkedIn Helper, Instagram, Facebook, and Phlanx-D7.
With my diverse skills, strong work ethic, and commitment to delivering exceptional service, I am confident in providing effective support to clients in various capacities. I am dedicated to meeting their needs and achieving their goals.
I AM WILLING TO WORK RIGHT AWAY, ANYTIME.

Top Skills

Marketing » Social Media Management

Experience: 2 - 5 years

Professional Services » Management Services » Administrative Management

Experience: 2 - 5 years

Office and Administration » Email Handling

Experience: 2 - 5 years

Other Skills

Accounting » Quickbooks

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Ecommerce

Experience: 2 - 5 years

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

Office and Administration » Personal Assistant

Experience: 2 - 5 years

Basic Information

Age
30
Gender
Female
Website
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Address
Davao City, DAvao del sur
Tests Taken
IQ
Score:  125
DISC
Dominance: 35
Influence: 30
Steadiness: 21
Compliance: 14
English
C2(Advanced/Mastery)
Uploaded ID
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