I have over 6 years of combined experience in technical support, customer support, and help desk support. I started working for an ISP account, handling phone, internet, and TV. My main task was to assist every customer regarding their services, making sure that we resolved their concern or had it escalated to the right department or
Aside from working as a customer service representative, I also enjoyed writing fictional stories online, which eventually became my source of income. I started writing in my native language, which is Filipino, then wrote in English.
I am also open to trying new things, such as being a virtual assistant. I may not have the said experience, but because of my experience and training, I think it would help me to be keen on details and to make sure that all work can be done efficiently and in a timely manner.
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