Worked as a skilled process executive (HSBC) with competence in credit card holders from other branches around the world especially in the United States.
Experienced in running family owned businesses in the early 2000 up to present with competence in dealing with customers’ concern and product knowledge.
Engaged in one on one tutorials specialising in English for children under 7 years old.
Performed as a technical team member and a technical operator as a part-time employee for 16 months with Decipha Pty Ltd, A Business of Australia Post.
Worked as a retail assistant with a strong focus on customer service and stock replenishment for more than a year.
Worked as a Quality Control Lead and Social Media Manager in an E-commerce Company with experience in writing Customer Service Protocols and ensuring strict compliance.
Able to work under pressure and with minimal supervision.Good knowledge on
Microsoft Office Suite, Google Docs and Trello.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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