Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

High school diploma

Last Active

August 28th, 2023 (33 days ago)

Member Since

September 13th, 2022

Profile Description

As a versatile professional with diverse experiences, I have successfully served in multiple roles, showcasing my adaptability and commitment to Upgrade to see actual infoom my time as a Customer Service Representative to a Technical Support Representative and eventually an Executive Assistant/Virtual Assistant, I have honed a wide range of skills and demonstrated exceptional proficiency in various areas.
During my tenure at Alorica BPO as a Customer Service Representative, I had the privilege of being part of the Team of Experts in the T-Mobile account. This role required me to handle both sales and technical troubleshooting, providing top-notch assistance to customers. I achieved remarkable success, earning the Top 2 Expert certification and gaining recognition as a Top 1 NPS Rockstar for consistently delivering exceptional customer experiences.
Following my experience at Alorica, I joined Sitel Group as a Technical Support Representative, specializing in Upgrade to see actual info this role, I provided chat support and excelled in campaign creation and integration, showcasing my technical expertise. My dedication to customer satisfaction and problem-solving led to recognition as a CSAT Elite and recipient of the Certificate of Excellence.
Building on my customer service and technical support background, I transitioned into the role of an Executive Assistant/Virtual Assistant at FTL Home Health Care Agency LLC./I Need A VA. This position required strong organizational skills and proficiency in various tools, such as G Suite/Google Workspace and Microsoft 365. I successfully managed calendars, delegated tasks, and handled conversations with clients, employees, and customer service representatives. Additionally, I served as the head of the HR department, overseeing recruitment and onboarding processes. My expertise in Canva and social media management also contributed to enhancing brand visibility and engagement.
Throughout my professional journey, I have consistently demonstrated exceptional attention to detail, effective communication, and the ability to multitask. I am adept at handling diverse responsibilities, providing exemplary support, and fostering positive relationships with clients and colleagues alike.
With my unique blend of customer service, technical support, and executive assistance skills, I am confident in my ability to contribute to the success of any team or organization. I am eager to leverage my experiences and expertise to drive results and exceed expectations.
Thank you for considering my profile. I am excited about the opportunity to discuss how my qualifications align with your organization's needs.