Fraud / Risk Analyst

As a data entry specialist, I excel in accurately and efficiently inputting, updating, and maintaining data in digital systems and databases. I am dedicated to transcribing information from various sources, including paper documents and electronic files, into structured and organized data formats. I prioritize attention to detail and data accuracy in all my tasks. I take it upon myself to verify and correct any discrepancies, conduct regular data quality checks, and assist with data clean-up when necessary. My role is instrumental in ensuring data integrity and accessibility for the organization.

I am a dedicated customer service professional committed to providing exceptional support and assistance to our valued customers. In my role, I handle inbound and outbound calls with courtesy and efficiency, addressing inquiries, requests, and concerns promptly. I excel at maintaining accurate records of customer interactions, processing transactions, and ensuring all customer needs are met. I'm skilled at resolving issues, offering solutions, and providing a seamless customer experience. I actively manage complaints and escalations, working collaboratively with clients and customers to reach a resolution. My role extends to keeping a finger on the pulse of customer trends and needs, allowing me to provide valuable feedback to upper management. Ultimately, I aim to not only solve customer problems but also enhance our customer service, safeguard company integrity, and contribute to overall profitability.

I am a highly skilled fraud detection specialist with a keen eye for identifying and mitigating fraudulent activities. In my role, I meticulously analyze transactions and user behavior to detect suspicious patterns and activities. I leverage advanced tools and technology to monitor real-time data and identify potential risks promptly. I take pride in maintaining the security and integrity of our systems by swiftly responding to and investigating alerts and potential fraud cases. I am dedicated to staying updated with the latest fraud trends and constantly improving our fraud prevention processes. Additionally, I collaborate closely with cross-functional teams to share insights, develop preventive measures, and ensure that our systems are well-protected. My role is critical in safeguarding our organization from financial losses and maintaining trust with our customers.

I am proficient in managing Amazon PPC (Pay-Per-Click) campaigns to enhance product visibility and boost sales. Additionally, I excel at setting up and optimizing sponsored product ads and sponsored brand ads.

I am responsible for creating and managing seller page or profile on an e-commerce platform. My main duties include adding product listings, responding to customer inquiries, and maintaining seller page's information. With time and experience, I can develop my skills and expand my presence on the platform.

I am an Amazon Seller Central specialist with a passion for e-commerce. In this role, I manage online store on Amazon with precision and dedication. I excel in listing products, optimizing product listings, and ensuring they meet Amazon's guidelines and best practices. I monitor and analyze sales data, track inventory levels, and adjust pricing strategies to maximize profitability. My commitment to excellent customer service is unwavering as I promptly respond to customer inquiries, resolve order-related issues, and handle returns and refunds efficiently. I also take the initiative to research and implement new strategies to boost product visibility and sales on the platform, staying up-to-date with the latest Amazon policies and trends. By utilizing Seller Central tools and analytics, I continuously seek opportunities to enhance our product offerings, increase sales, and maintain a strong presence in the Amazon marketplace.

I'm learning to use Amazon's Fulfillment by Amazon program. My tasks include choosing products, sending them to Amazon for storage and shipping, and providing good customer service. I'm also mastering pricing, listing optimization, and compliance with Amazon's rules. With time, I aim to expand and improve my e-commerce business.

I am a skilled and creative Canva specialist, proficient in using the platform to design and create visually engaging content. I leverage my design expertise to craft compelling graphics, presentations, and marketing materials that align with our brand and objectives. I have a keen eye for aesthetics, choosing the right color schemes, typography, and layout to make my content stand out. I keep up with the latest design trends and Canva's features to ensure that my designs are both current and effective. Collaboration is a strength of mine, and I work closely with cross-functional teams to understand their design needs and deliver solutions that resonate with our audience. Whether it's social media graphics, presentations, or marketing collateral, I'm committed to producing visually stunning and impactful designs that contribute to our overall success.