Xyra

Customer Service Specialist/Virtual Assistant (Non-Voice)

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

High school diploma

Last Active

October 13th, 2023 (190 days ago)

Member Since

September 10th, 2022

Profile Description

I have several years of experience as a Customer Service Representative in the BPO industry handling customer support and inquiries, billing concerns, up-selling of products and services, and a little technical support.

Working online, I have experience being a Data Entry Specialist for an SEO company where I was tasked to do research and data entry about SEO Tools.

I also have knowledge on social media management. I was previously tasked to add timestamps on YouTube videos and respond to comments.

Some tools I have used before to do these tasks are:
- Google Sheets and Google Docs
- YouTube Studio
- Slack, Zoom, Facebook Messenger, and Skype for communication
- Trello for task management
- BPO CRMs for customer management
- VoiP communication tools

Top Skills

Customer Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Phone Support

Customer Support » Social Media Moderation

Office and Administration » Transcription

Office and Administration » Email Management

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Personal Assistant

Basic Information

Age
31
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  110
Uploaded ID
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