Current Employment Status:
Hired Full Time on Mar 2, 2020
I have over 7 years of experience working in the marketing - both digital and traditional, sales, events, and media field. I have a Bachelor's Degree in Communication as well as an Associate's in Business Management. For the past 5 years in the managerial position, my work has consisted of marketing and advertisement for an events and media company.
I also have several years under my belt working in the customer service field, recently working as a CS specialist for an e-commerce company where I handled customer concerns, product recommendations, live chat and
I am a highly motivated and multifaceted individual that has a passion and drive for people, customer service, and creativity. I work at a level of professionalism and have an eye for detail, authenticity, and quality.
Member Services Representative Monroe County YMCA · Answer phones with a friendly tone, and communicate information as needed. · Address member service issues, complaints, suggestions and concerns as they arise. · Promote membership and program enrollment · Oversee that all members and guests are properly checking in at the member service desk when using the YMCA facility Secretary Mississippi University for Women - Department of Communication & Theatre · General office responsibilities. · Answer phones with a friendly tone, and communicate information as needed. · Answer student questions regarding their majors/minors as well as serve as a liaison between the students and professor when needed.
Student Mentor Mississippi Delta Community College Pathfinder's Program · Peer tutoring to student athletes. · Teacher’s assistant twice a week to neighboring elementary schools. · Operate basic office equipment such as copiers, computers, fax machines, etc. Radio Host Mississippi University for Women Radio Show - WMUW/88.5/The Edge · Identify stations, and introduce or close shows, using memorized or read scripts, and/or ad-libs. · Select program content, based on factors such as program specialties, audience tastes, or requests from the public. · Comment on music and other matters, such as weather, campus and community events, and pop culture news.
I have my own blog which I have covered multiple topics including fashion, music, college, and career. I have a new blog that I have currently started but I don't have much content on it thus far because I have yet to find a main focus to write about but the idea is a work in progress.
I started working in sales as a sales associate for Walmart and Dollar General and can confidently say that I have plenty of experience in customer service.
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