Experienced Customer Support

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Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

August 15th, 2023 (118 days ago)

Member Since

September 8th, 2022

Profile Description

8 years experience on the Business Process Outsourcing with expertise and experiences on the following: 
1. Customer Support for inbound, outbound and back office task/email management 
2. Training Support with experience on facilitation and Training Needs Analysis 
3. Operational Support that can handle and oversee the team - can manage SLAs and KPIs 
4. Supported Telecommunications Company in the USA, VOIP provider in CANADA and a Utility Company in Australia
5. Resolution/Escalation Expert 
6. Has knowledge on the use of MS Application and CRMs

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Email Management

Other Skills

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

E-Commerce » Inventory Management » Quality Control

Office and Administration » Data Entry

Office and Administration » Translation

Customer Support » Technical Support

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Basic Information

Not Specified
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Quezon City, Metro Manila
Tests Taken
Score:  107
B2(Upper Intermediate)
Uploaded ID
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