Gelly

Customer Service Collection Representative

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

High school diploma

Last Active

March 15th, 2025 (8 days ago)

Member Since

September 7th, 2022

Profile Description

???? Debt Collection & Customer Service Specialist | Results-Driven & Customer-Focused
???? Experienced in Debt Collection & Customer Support

???? Excellent Communication & Negotiation Skills

???? Proactive, Empathetic, and Goal-Oriented
I am a highly skilled Debt Collection Specialist with a strong background in customer service and account recovery. With 4 years of experience, I have successfully helped businesses recover outstanding debts while maintaining positive client relationships. My approach combines firm but professional communication, ensuring debt resolution while upholding excellent customer satisfaction.
???? What I Offer:
? Effective Debt Recovery – Skilled in handling delinquent accounts professionally.

? Customer-Centric Approach – Focused on finding win-win solutions for both clients and customers.

? Strong Negotiation Skills – Able to persuade customers to commit to payment plans.

? Conflict Resolution – Capable of de-escalating difficult situations and handling disputes tactfully.


I am detail-oriented, goal-driven, and committed to helping businesses improve their cash flow while delivering top-notch customer service. If you're looking for a reliable, results-driven debt collector and customer service professional, let's connect!
???? Let's discuss how I can help your business thrive!

Top Skills

Experience: Less than 6 months

I excelled at identifying customer needs and offering tailored solutions, which contributed to a positive customer experience. My ability to handle difficult situations with patience and professionalism allowed me to de-escalate conflicts and turn challenging interactions into opportunities for relationship-building.

Experience: 2 - 5 years

Experience: 2 - 5 years

As a debt collector with three years of experience, I have developed strong skills in communication, negotiation, and problem-solving. My role involved contacting individuals to collect outstanding debts, ensuring compliance with all relevant laws and regulations. I successfully managed a diverse portfolio of accounts, employing various collection strategies tailored to each debtor's situation.

Other Skills

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: Less than 6 months

Basic Information

Age
31
Gender
Female
Website
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Address
Angeles City, Pampanga
Tests Taken
None
Government ID
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