00f18cd4d9d8

Expert Customer Support Representative

EXPECTED SALARY
Php 25,000.00 - 30,000.00/month ( $500 USD )
30 hrs/wk ( $3.85 - $4.62 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
9 years of experience as a CSR
BASIC INFORMATION
Age:
34
Gender:
Female
Tests Taken:
None
Last Active:
2019-11-17
Member Since:
2015-10-09
SKILL SUMMARY

Hello, I have years of experience in the Call Center industry. This enabled me to deal with customers on a daily bnosz. Ho was important to respond to customer issues within 24 hours, keep their business, and make them happy. I have a unique combination of strong technical skills, and the ability to build strong customer relationships. This allows me to use my knowledge and break down information to be more user friendly. Here my areas that I excel in:
• Excellent communication skills.
• Can work under minimum supervision.
• Results-oriented customer service professional.
• Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations.
• Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity.

WORKER SKILLS
TOP SKILLS
  • Travel Planning
  • Speaking
  • Tutoring Teaching
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

When I was still part of Expedia workforce, I became part of a special team that aims to prevent agent errors. Aside from the monitoring the processes completed by agents, we're also required to submit and present our daily and monthly reports to the our manager.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have been working in a Call Center Industry for more than 8 years. This enables me to deal with customers on a daily basis.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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