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General Virtual Assistant / Customer Service Specialist

99 ID PROOF
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EXPECTED SALARY
Php 25,000.00/month
( $457 USD )
EDUCATIONAL ATTAINMENT
College Level
AVAILABILITY
40 hrs/wk
( $2.64 USD/hr )
EXPERIENCE OVERVIEW
3 years as a Brand Ambassador and 2 years as Customer Service Representative
BASIC INFORMATION
Age:
23
Gender:
Male
Location:
Davao City, Davao Del Sur
Tests Taken:
IQ
Score:  6

DISC
Dominance:40
Influence:43
Steadiness:12
Compliance:5

English
 C1(Advanced)
Last Active:
November 25th, 2022 (8 days ago)
Member Since:
September 6th, 2022
SKILL SUMMARY

Customer Support Specialist for almost 5 years in a different company. I've been to BPO industry and gained knowledge of how to deal with customers, answer their inquiries, solved their issues, and leave them feeling satisfied with the service they received. I love interacting with people. and I am easy to work with. I am a fast learner and I know how to manage my time. I want my task to be done on time and accurately. I am a detailed-oriented person. I'm also a creative person Seeking a role as a Virtual Assistant or Customer Service Specialist to grow my career and continue my passion to serve better customer service experience.

WORKER SKILLS
TOP SKILLS
  • Speaking
  • Translation
  • Facebook Marketing
  • Sales Representative
  • Social Media Marketing
  • Graphics Editing
  • Logo Design
  • Print Design
  • Shirt Design
  • Customer Support
  • Tech Support

English
EXPERIENCE

I have 2 years experience in BPO so talking and speaking to someone from other country most especially in United States of America made me easier to understand how they pronounce words and have a smooth conversation with them.

SKILL RATING
  • Speaking
  • Translation

Writing
SKILL RATING
  • Copywriting

Sales and Marketing
EXPERIENCE

I have 3 years as a Brand Ambassador that promotes smartphones. Planned and organized sampling events by working hand-in-hand with retail store managers and leaders. Developed and implemented performance improvement strategies and plans to promote continuous improvement.

SKILL RATING
  • Facebook Marketing
  • Sales Representative
  • Social Media Marketing

Graphics & Multimedia
EXPERIENCE

I created and designed a logo and t-shirts for our team whenever we decide to have one. Even in high school, I was the one who made and created design for our logo.

SKILL RATING
  • Graphics Editing
  • Logo Design
  • Print Design
  • Shirt Design

Customer Service & Admin Support
EXPERIENCE

I have 2 years experience in Customer Service and Technical Support field. I've learned how to fix some tv technical issue and website-app streaming options. I've experience a lot of irate customer and handled it professionally.

SKILL RATING
  • Customer Support
  • Social Media Moderation
  • Tech Support

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