I am Ruby, I am helping different businesses by providing a comprehensive administrative task in order for the business owner to focus on expanding and putting their business plan into action. I have been working with small, local businesses as well as Fortune 500 companies (BPO and local) to achieve process efficiency, standardization, customer satisfaction, and cost reduction through business process review, process mapping, data analysis, documentation, and process improvement following Lean Six Sigma methodologies. I also develop insightful reports for business owners by providing them with data-driven analysis using MS Excel and other business intelligence tools. I also virtually co-manage the global training programs of a global shipping company for 4000+ sales and customer service managers working at different locations.
I am working as a freelance Virtual Assistant and Data Analyst for 3 years supporting clients from Australia, the United Kingdom, and the United States doing property research, pre and post-sales support, due diligence, data scrubbing and analysis, and CRM update. I also managed the social media accounts of a Financial Advisor, Clothing and Coffee retail owner.
I am a very patient and independent person and am used to working in a fast-paced environment. I am very organized and know how to manage my time effectively. Working with different people from different levels in the organization and doing multiple tasks is one of my strengths. I'm a fast learner and love to do research. I'm well-versed in MS Office applications and G Suite. I am also very keen on details and a fast learner.
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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