Customer Service Specialist/Senior Technical Support

Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($600.00/month)

Associates degree

Last Active

January 9th, 2023 (470 days ago)

Member Since

August 22nd, 2022

Profile Description

- 2-3 years of customer service representative experience handling a billing account and eCommerce account (PayPal/eBay)

- 2 years experience as a technical support specialist in a multinational technology company account assisting customers with inquiries and concerns regarding different platforms of devices (both mobile, tablets and the respective devices' accessories), providing in-depth troubleshooting of both software and hardware, and appointment setting option for repair, if necessary.

- 2 years of experience as a senior technical specialist assisting customers with desktop computers and customers with accessibility needs requiring assistance in configuring their devices.