Princess
CSR, Technical Support, VA, & Sales Representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
October 31st, 2024 (43 days ago)
Member Since
August 11th, 2022
Profile Description
I am a seasoned Customer Service Representative with over three years of extensive experience in the industry. My career began in 2018 with a Business Process Outsourcing (BPO) company, where I initially worked as an Appointment Setter for six months before transitioning to a role focused on cold-calling leads for auto insurance. Over the past year, I have provided dedicated e-commerce support for clients based in the US and Canada.Throughout my career, I have gained proficiency in various CRM tools, including Microsoft Word, Excel, Softphone, and Avaya. My role has equipped me with the skills to handle a wide range of customer inquiries and issues efficiently. I am adept at identifying and resolving problems, ensuring customer satisfaction through effective communication and problem-solving techniques.My professional approach is characterized by strong English communication skills, meticulous organization, and a patient, resourceful demeanor. I am committed to delivering exceptional service that not only meets but exceeds customer expectations. My goal is to contribute positively to your team by applying my expertise and dedication to improving customer experiences and achieving company objectives.
Top Skills
Customer Support
Experience: 2 - 5 years
Customer Support » Ecommerce
Experience: 2 - 5 years
Customer Support » Sales Support
Experience: 1 - 2 years
Other Skills
Real Estate » Lead Generation
Experience: 1 - 2 years
Customer Support » Chat Support
Experience: 2 - 5 years
Marketing » Direct Mail Marketing
Experience: 1 - 2 years
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 103
- DISC
- Dominance: 38
- Influence: 11
- Steadiness: 29
- Compliance: 23
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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