Customer Service, Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

College Graduate

Last Active

September 28th, 2023 (210 days ago)

Member Since

September 13th, 2015

Profile Description

I worked as an Administrative Assistant for more than a year and a Customer Service Representative for almost 2 years. As an Administrative assistant, I am managing and distributing information to our office - I am answering phone calls, taking memos and checking our files and as a customer service representative, we are helping our customer to solve their problem regarding internet connection and we're also answering inquiries about our products and bills. Sometimes my supervisor assigns me as an officer-in-charge.
Details of my job being an OIC are outlined below:
Checking the queue of incoming calls
Checking every agent's calls
Taking supervisory calls if there's no available supervisor
Answering my co-agents questions about their customer's concerns

Strengths:
Good Communication Skill(verbal and writing)
Can work under pressure
Knowledgeable in Microsoft Office
Can type 60+wpm

 I can do web searching, data entry, and web mining. I am a reliable person with great attention to detail. I am also willing to learn new skills.