Property Management - As a Property Manager, I am knowledgeable in almost all aspects of property management. From listing properties, and screening applicants, to sending lease agreements and renewals, processing move-outs, and coordinating unit turnovers. A bulk of my responsibility was to communicate with tenants regarding their monthly obligations. Process service requests from different channels such as calls, chats, and
Customer Service - I have worked in the BPO industry for over 7 years. One of the many hats I've worn over the years is being a Customer Support representative, assisting customers with simple inquiries to more
complex problems.
Technical Support - Most of the role I played prior to Property Management, throughout my career was being a Technical Support agent. We assist customers with their technical issues from troubleshooting, creating escalation tickets, and resolving technical issues.
*English language Proficiency - I have had experience communicating both oral (voice accounts) and written
*Proficient in the following tools:
-Propertyware
-Buildium
-Rentspree
-Bright MLS
-Zipform
-Microsoft Office apps
-Google
-Slack
Experience: 1 - 2 years
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